De-escalation Training: Responding to Crisis
Acts of aggression and violence against health care workers are on the rise in the United States. Health care workers see people at their worst, in moments of crisis. When individuals employ de-escalation techniques, they will often help to maintain a safe environment for all patients and staff.
In this course, you'll learn to:
- Identify crisis behaviors
- Recognize an escalating crisis
- Respond appropriately to the situation
- Take steps now to keep your staff safe
This one-hour course can be taught virtually, or in-person when circumstances permit. This course is offered at no cost to affiliates of University of Utah Health.
If you are not able to attend the in-person session, you can complete a self-paced module.
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