What Is Link?

Need Technical Assistance?

Call 801-587-7322 or email linksupport@hsc.utah.edu.

Link is a secure web portal that connects you and your staff with the information you need about your patients.

Two Link portals ensure you’re viewing the appropriate information for your role in a HIPAA-compliant platform.

Link Portal for Patient Medical Records

Provides access to medical records regarding your patients who are referred or admitted to
University of Utah Health

We'll notify you when you have:

  • New results for tests you've ordered.
  • New communications sent directly to you from University of Utah Health physicians.

Within Link, an event dashboard keeps you informed about your patients:

  • Hospital admissions
  • ED admissions
  • Discharge summaries
  • Consultation notes

Link Portal for Claims, Eligibility, Prior Authorizations

For use only by providers and their office staff who are contracted with University of Utah Health Plans

Link provides access to insurance information, such as claims, payments, eligibility, and prior authorizations regarding your patients who are U of U Health Plans members.

Use the Link Portal to:

  • View claims, payments, and remittance advices.
  • Verify patients’ eligibility, benefit overview, and real-time deductible and out-of-pocket maximum amounts.
  • Request and review prior authorization for medical services.